We have been having some problems with our watermaker and I finally gave up on trying to get help from back home and contacted Dessalator direct and got a quick response and the contacts for the local agent in Tenerife.

I had no sooner got the email from Dessalator when I got an email from Danilo Origgi from Nordest saying a technician would be visiting my boat the next day -and he did.  He identified the problem within half an hour, had ordered the warranty parts from the factory and left the boat - no hassles. The parts arrived (including some spares I asked Danilo to source for me) within the week and the problem was resolved.

I also stumbled across Radar Canarias - their downtown store - and whilst only a small shop front it does hold a good range of products. Danilo also arranged for me to look at a decking product installed on their boat which was a bonus

As I said good chandlery but great service (including excellent English)- if you need help in Tenerife look them up. The contact details are:

Central office: NORDEST, 15 miles from downtown.
Chandlery downtown Santa Cruz: Radar Canarias, S.L.
C/ San Francisco, 86
38001    Santa Cruz de Tenerife
Landline & Fax: +34 922 24 00 64
Landline #2: +34 922 57 73 22
Fax#2: +34 922 57 70 31
Mobiles: +34 669 84 55 52,   +34 618 961 685,    +34 669 84 55 51
Contact persons: Danilo Origgi, Roberto Origgi, Ariel Vallarelli.
Web:   www.nordest-canarias.com
 
Emails:    nordest@nordest-canarias.com
                info@nauticanordest.com


Thanks Danilo and Raul for the help